What is KnowNOW All About? MAXIMUM Medical Practice Efficiency
KnowNOW! is all about helping managers and owners run medical centres at maximum efficiency. No more confusion. No more crumpled notebooks, binders, sticky notes, misplaced computer files. Everyone knows exactly where to find the documents - anything from emergency procedures to New Patient Forms to the electrician’s phone number. KnowNOW! is a powerful tool for all medical clinic staff, and is especially handy for helping NEW staff come up to speed quickly.
- Need to print the latest New Patient Form? Got it.
- Need to find out when the steriliser is due for its next service? Got it.
- The nurse just got a needle stick injury. What’s the proper procedure? Got it.
- Which nurse is working on Monday? Got it. What’s her mobile number? Got it
KnowNOW! can form your core structure for accreditation compliance with the RACGP 4th Standard as well as the upcoming 5th Standard. Accreditation surveyors love KnowNOW as it gives them fast access to everything they need to check your medical centre compliance with accreditation requirements. (Are you worried about accreditation? No problem - we have staff that can work with you to make sure you pass accreditation.)
Here are just a few of the powerful features of KnowNOW! …
- Practice Policy and Procedures Manual (Upload yours or we can provide one that complies 100% with the RACGP 4th and pending 5th Standard)
- Equipment Maintenance Schedule - list of all equipment, specific maintenance, automatic alerts (Coming Soon, Due Now, Overdue), history of past maintenance done.
- Staff Training Register - sortable by staff member, training body, date. Print reports easily for accreditation.
- Address Book - suppliers, bookkeeper, plumber, electrician, staff, medical bodies, etc
- Practice Calendar - national and regional activities, staff birthdays, staff meetings, holidays, training seminars, etc
- Clinic Documents Library - Unlimited folders for organising documents ranging from Marketing to Accreditation to Staff Meeting Minutes to Clinic/Office Equipment PDF Manuals. All automatically indexed and searchable in the main search box. Never hunt for a document again!
- Confidential Practice Manager’s Area - for employment agreements, staff warning letters, legal contracts, certifications. Nobody else at the clinic can log in to this area unless you say so.
- Web Links for important online medical industry resources - Hundreds of links automatically checked weekly and updated by the KnowNOW team to ensure all links work properly.
- Add unlimited web links of your own. As a bonus, our system automatically checks your links and gives you a weekly report of any broken links
- Easily set up unique logins for each doctor and staff member
- Automatic scanning and indexing of all uploaded documents for later fast keyword searches
- Quality improvement for all doctors and staff - latest clinical guidelines, decision aids, online training resources, online medical industry journals, checklists, protocols, procedures and much more. Great for new staff orientation!
- Roster and Holiday Calendars (optional extra)
- Everything is permanently archived. Deleted something accidentally? No problem, we’ve all done it before. Simply go to the deleted files archive and click Restore. Done.
- KnowNOW! is ultra secure, encrypted with SSL technology to protect your data. We deploy sophisticated anti-hacker protocols on our servers that lock out suspicious visitors attempting to log into the system. And finally we back up your intranet daily to secure servers. You can sleep peacefully at night knowing your data will not be lost in the event of a computer malfunction.
Under Pressure From The Boss To Keep Doing It the Old Fashioned Way?
Is the boss saying he shouldn’t need to spend an extra $38.95/month? We can give you and your team a remote walkthrough of our demo KnowNOW! to show how efficient things really can be. After seeing a live demo even the most frugal boss will give you the green light!